Whilst we take great care to ensure all goods are represented as accurately and as clearly as possible, there may be small variations in colour, weight, dimensions and description of goods. As with the nature of linen and the handmade nature of our products, there may be small discrepancies in size. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.

We are committed to the use of ethical, naturally produced fabrics, which are, where possible, produced in the UK. As such there may be natural variations between rolls of fabric. If we have to split your order between rolls, we will always notify you first. If you require colour matched fabrics, we would recommend purchasing the quantity you require in one order, to ensure it comes from the same batch.

All products and fabrics made using natural fibres will suffer some shrinkage after successive laundering. This can effect the original length and width up to approximately 10-15%.

Fabrics with a washed or laundered finish will have most, but not necessarily all, this shrinkage removed. Please check our care instruction for best practices when caring for your fabrics.

When used in the application of curtains or blinds, linens will be subject to some amount of fading over time, the best way to prevent this would be to use a lining or blackout lining.

We would always recommend the use of a professional cleaner who is able to clean your window dressings in situ. Hoovering your window dressings once a week in situ will also reduce the need for professional cleaning. It is not recommended to use any detergent that contains bleaching agent, chlorine and peroxide as this will cause significant bleaching to our creamier coloured fabrics.

Please refer to individual listings for the most accurate information.

Stocked items - We endeavour to keep stock available quantities as up to date across our website. However, in the event of this information being incorrect, we will offer you the product with a lead time (normally 1-4 weeks) or offer a full refund.

Made to order - please refer to shipping information for individual brand lead times.

We accept online payment in a secure environment by debit & credit card and also via App. All transactions are shown in pounds sterling (£). All prices quoted on this website are accurate at the time of publication and where appropriate are inclusive of UK sales tax (VAT) at the current rate.

For overseas orders, you will be responsible for the payment of any customs or import duties levied once the package reaches your destination country. We ask for you to seek information from your local authorities.